FAQ (Frequently Asked Questions)

  • What is ZeePOS?

    ZeePOS is an Android and Cloud-based online cash register (POS system) suitable to manage day-to-day business operation from any point of outlet locations. ZeePOS simplifies your efforts in recording all sales-related transactions, managing inventory/stocks, and getting data-backed decision through comprehensive sales report to support your business growth.

  • How to install ZeePOS software?

    The installation of ZeePOS software is fairly easy. Fill out the required information regarding your business here, in order to be logged in to the system. If you need a dedicated POS machine as a complementary equipment for the software or if you want to make a subscription plan for the software, go to our contact us form.

  • How to subscribe ZeePOS software regularly?

    ZeePOS offers you 14-day free trial with a limited amount of feature usage (max 10 transactions per day, max 1 user, 5 members, sales report, and basic promotion feature). After the free trial has ended, you can continue using ZeePOS features by making a subscription plan (monthly or annually) to unlock the updated features. Reach us through email: sales@zeepos.com should you want to subscribe the application or want to buy the hardware bundle package. Fill out the required information related to your business needs here.

  • What are the compatible devices I should use?

    To enable ZeePOS setting, we recommend you to use an 8 inches Android tablet/smart phone with minimum Android version 5.0 (Lollipop) that is supported with a GSM card slot connected to a WiFi & RAM 2 GB or you can use any dedicated Android POS machine with the RAM needed of only 1 GB. If you need to print the receipt after the sales is proceeded, then mobile printer is your primary need. Additional devices like barcode scanner and cash drawer are optional and can be adjusted to your business’ current needs.

  • What happens when the connection goes offline?

    You can still use and access ZeePOS software even in an offline condition. Once connection goes back online, ZeePOS synchronizes your previously saved sales data with the subsequent data in a real-time manner. Therefore, all transaction records will not be wiped away from the system when connection trouble occurs. Should you have any questions or problems experienced when using the application, kindly let us know through email: support@zeepos.com or contact us by Whatsapp (0812 1111 9772) .

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